Active Monitoring

Active Monitoring

Our team of Security Analysts investigates any and all potential security issues while simultaneously monitoring all IP addresses logging into our platform for irregularities or abnormalities.

SSO (Single Sign-On)

SSO (Single Sign-On)

By implementing Single Sign-On, you can now use one login through an identity provider to make sure you always have access to your account.

Bad actors want your data

With this in mind, there are several actions that you can take to better protect your own data. According to PurpleSec, 98% of Cyber Attacks Involve Some Form of Social Engineering. “This could involve masquerading as a trusted contact to encourage an employee to click a malicious link or email, pretending to be a reliable banking institution to capture login credentials, or similar activities designed to gain entry into target systems.” Even something as simple as knowing enough details of a person to guess their password can give unintended access to your data.

Here are some easy ways to protect your data:

Create a password that is secure. Do not use the default password or any simple variations of a default password. A secure password will include 12+ characters, with a mix of uppercase, lowercase, symbols, and numbers. This is the most common access point into an account. Passwords such as Password123, Solar123, CompanyName123 are all examples of extremely weak passwords.
Do not create passwords based on your company name or your own name Superdupersolar1, superdupersolarsales, SuperDuperSolar
Use the Single Sign-On feature on the Solo platform with your company email address. Avoid using your personal email address from these services.
On phones and tablets, use the FaceID, Fingerprint scanner, or other biometric access or multi-factor authentication to protect your data
One of the most important ways to protect your data is to promptly DEACTIVATE users who should no longer have access to your platform. This is the most common vulnerability that we encounter. This is an especially critical vulnerability for clients if the user leaving your company has Manager, Admin, or Owner access.

EXAMPLE: when a Sales Rep leaves for another company, you need to deactivate their user account.
Many sales reps will sell for multiple companies, and in turn have several sets of logins. You should pay attention to potential overlap or confusion between multiple accounts that could result in inadvertent data leaks.
You have the ability to update user passwords through the Solo platform. If you ever suspect malicious activity, you should change that user’s password or deactivate their user immediately and then report the activity to Solo.

An important note

Purchasers of solar systems often obtain multiple bids before deciding on a final provider. It is very likely that you are pitching against several other companies with each homeowner.

Many sites prompt buyers to enter their information for bids, quotes, or annual savings information. Those sites then sell that data across the country to various platforms, sales groups, and installers. Once a homeowner’s data has been sold, they may be contacted by many entities, including competitors offering similar products and services to your own.

SOLO DOES NOT SELL CUSTOMER DATA TO ANY THIRD PARTIES OR PARTICIPATE IN LEAD GENERATION.