WORLD-CLASS CUSTOMER SUCCESS

The support partners you’ve always wanted

Step into a world of real partnership & collaboration with Solo. Our dedicated teams of experts are here to accompany you every step of the way, ensuring your solar selling and installing journey soars to new heights.

NEED HELP?

Our support teams are standing by

Solo

We are available Monday through Friday, 8 AM to 8 PM, Saturday, 8 AM to 4 PM, and closed Sunday.

(888) 316-5845

(888) 316-5845

We go beyond typical customer support

You’re never solo with Solo. Because you’ll be surrounded by our squadron of Solo experts, propelling your solar selling journey to new heights…but not in an annoying way.

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Implementation

Our implementation team is responsible for creating your perfect Solo setup. They’ll get your account structure dialed in, craft templates, provide training, and more. “Implementation” might sound formal, but it means they’re working to put everything in the right place so you can be as effective as possible.

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Customer Success

Our strategy team will keep the wheels greased by maintaining, updating, and informing you about new ways to leverage Solo’s growth platform. They are growth pros and can help brainstorm solutions for your business’s most complex challenges.

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Support

When you have a Proposal, Docs, CAD, or any other question, you can dial in directly during business hours and get immediate help. Our support team is your first line of defense. Solo support is available Monday through Friday from 9 A.M. to 9 P.M. ET.

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Help Center, Trainings, and Webinars

Explore our comprehensive self-service help center, tailor-made training, and engaging webinars designed to empower our customers with continuous learning to enhance their solar selling skills.

ONE COMMON GOAL. YOUR GROWTH.

Solar software supported by success teams you’ll love

Our research and support teams work hard to help you with everything from app support to staying on top of industry standards in order to ensure that your proposals are accurate and delivered lightning fast.

high sales