California Partners—NEM 3.0 got you down? Solo has your back GO

Available Mon-Fri 8am-8pm MST, Sat-Sun 9am-5pm MST.

Need support? Call us at
(888) 316-5845.

Software assisted by the largest
back-office support teams around.

Our seven research and support teams work hard to help you with everything from app support to staying on top of industry standards in order to ensure that your proposals are accurate and delivered lightning fast.

  • Account Management – Contact your dedicated account rep to ensure you’re getting the most out of the application.
  • Proposal Support – Handle’s your toughest proposal questions and customizations to close the deal..
  • Docs Support – When you need help managing sales agreement’s, utility NEM’s and other important documents, this is the team that has your back.
  • CAD/Engineering Support – We’ve got you covered with CAD drawings and engineering analysis of snow load, wind speed, shading, and more.
  • AHJ Research – Need assistance navigating your local AHJ? Our team of AHJ researchers make sure everything’s always up to code.
  • Utility Research – Get up-to-date calculations for your customers’ utility with our team of experts, creating the industries largest utility database.
  • Billing – Paying your bill is simple with support from our billing team. They’ll make sure the process is seamless, so you can focus on your sales.
Connect on your terms.

Connect on your terms.

Get instant support when and how you need it. We’re available to help in a variety of ways.

  • In-App Chat – Communicate with our team anytime, anywhere.
  • Phone – Prefer to speak to a human? Go ahead and give us a call!
  • Email – For when you’re busy but need to quickly get it off your plate.
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Proactive Management

Highly engaged. Highly personal.

Your account manager is dedicated to your success. They’ll keep a vigilant eye on your account to make sure you’re taking advantage of all Solo has to offer.

Highly engaged. Highly personal.