Step into a world of real partnership & collaboration with Solo. Our dedicated teams of experts are here to accompany you every step of the way, ensuring your selling journey soars to new heights.
Mon - Fri: 8 AM - 8 PM
Sat: 8 AM - 4 PM (Professional Support Only)
Sun: Closed
All times are in Mountain Time (MT).Solo gives approved Generac partners one place to quote, qualify, contract, and manage generator subscription projects—from the initial proposal through installation and annual service.
| Who is eligible | Included for dealers | Included for homeowners | Not included |
|---|---|---|---|
| Qualified and approved Generac dealers | Solo’s digital sales platform Exclusive offers for homeowners Subscription financing through Palmetto or other lenders | Exclusive subscription offer for Generac standby systems Long-term service plan | Equipment ownership Loan financing |
Who is eligible
Qualified and approved Generac dealers
Included for dealers
Solo’s digital sales platform Exclusive offers for homeowners Subscription financing through Palmetto or other lenders
Included for homeowners
Exclusive subscription offer for Generac standby systems Long-term service plan
Not included
Equipment ownership Loan financing
By packing hardware, expert installation, and long-term care into one simple monthly package, this program removes the friction from buying backup power. It completely reshapes the customer experience, making it easier than ever to guide price-conscious homeowners to a confident “yes.”
Skip the heavy upfront bill. Homeowners can get complete whole-home protection for $0 down (pending approval) and stick to a steady, predictable monthly rate.
Every subscription wraps the Generac standby system, professional installation, annual tune-ups, MobileLink remote monitoring, and long-term warranty protection into one total package.
Homeowners get continuous remote monitoring and a direct, hassle-free line for routine servicing and covered repairs for the long haul.
When cash outlays or conventional loans stall the conversation, the subscription gives your reps an immediate way to salvage the deal—without scaling back system size or skimping on critical protection.
Solo serves as a single-source digital workflow and operational hub for every subscription project.
Pick eligible Generac equipment and dial in exact system specs for the property—right inside the proposal builder.
Generate clear, professional quotes that display the monthly subscription breakdown alongside equipment and coverage details.
Run credit decisions and program qualification in real time without ever leaving the flow.
Lock in official subscription agreements and disclosures on the spot with fully integrated, digital e-signatures.
Monitor every project stage—from NTP and installation through final sign-off and annual maintenance scheduling.
Key industry leaders join forces to make the subscription model simple to sell and execute.
Generac supplies the best-in-class home standby hardware, manages dealer access and program entry, routes customer leads where available, and backs every system with official OEM warranties.
When financing through Palmetto, they handle billing, activate warranty and monitoring coverage, and fund your crew’s annual maintenance work orders. You also have the option to work with your preferred lending partner.
Solo is the engine under the hood for sales reps. It’s where approved dealers configure systems, run credit checks, secure e-signatures, and track project milestones through every stage.
Getting up and running with the subscription workflow follows a clear 7-step process:
Apply directly with your Generac representative to enter the program.
Complete Generac’s program qualification and onboarding requirements.
Once you’re approved, you gain access to the specialized generator tools and workflows inside your Solo environment.
Start selling! Build the system quote in-home and run instant credit qualification for homeowners.
Collect signatures electronically on official program contracts right inside the platform.
Track installation progress and milestones through to final NTP.
Perform program-funded annual maintenance visits and maintain a long-term customer relationship.
Can any Solo customer begin selling Generac generators?
No. The generator subscription program is not available to the general public. Companies must apply and be approved through Generac before generator workflow tools are activated inside their Solo account.
How does a dealer qualify for the generator subscription program?
Eligibility criteria and dealer qualification are determined directly by Generac. Interested dealers must reach out to their Generac representative to begin the approval process.
Can I buy generator sales software directly from Solo?
No. Solo does not sell an open, standalone generator sales module. Access to the generator workflow in Solo is solely for dealers participating in the official program.
Who provides sales leads for generators?
Most program leads are supplied and managed by Generac according to program guidelines. Lead availability and distribution are not managed or guaranteed by Solo.
How is Solo a part of the subscription program?
Solo serves as the official sales software and operational platform for the program. Approved dealers use Solo as the required path to quote, qualify, sign, and track all subscription deals.
Who owns the generator during the subscription?
The system is provided through a 10-year residential subscription administered by Palmetto or other lending partners. Specific ownership, renewal, and transfer terms are defined in the customer subscription agreement.
Who handles the maintenance and repair work?
The approved installing dealer performs annual preventative maintenance and eligible warranty service, with program support and work order funding administered through Palmetto or other lending partners.
How does an approved dealer get access to Solo?
Once Generac confirms a dealer’s approval and program onboarding, platform access and user training are coordinated for the dealer’s team.
Offering whole-home power protection shouldn’t be stalled by high upfront costs or complex disconnected tools. Through the partnership between Generac, Palmetto (and other lending partners), and Solo, approved dealers gain access to a complete subscription offering backed by an integrated digital workflow.
Take the next step to see if your dealership qualifies for the program.
